Answers to our most frequently asked questions…
Please check this section first if you have questions about placing your order with The Bespoke Album Company.
Please check this section first if you have questions about placing your order with The Bespoke Album Company.
Where are your products made?
We are proud to confirm all our products are handmade to order by skilled craftsmen and women at our bindery in Ilkeston, Derbyshire UK.
Are other sizes of guest book and album available?
Yes, we can produce bespoke albums to suit your requirements, prices on request. For further information please contact us via
Can I mount my photos on both sides of the page?
Your photos can be mounted on both sides of the page, or just on the right hand side depending on personal preference. We recommend that you use photo splits or photo corners both available in our store.
What are my personalisation and font options?
Using our best expertise, we will style the personalisation in the most appropriate design and format for the item. If you have any specific requirements please contact us via prior to placing your order. Also be aware that our product examples on the website are not necessarily the font that will be used on your order. Please make sure you check all spelling, grammar and punctuation as we cannot accept returns of personalised products unless it is our mistake.
Please note, due to the textured surface of some materials and leathers, small breaks may appear in the hot foil blocking.
Fonts Available:
CASLON BOLD
Upper case only - three sizes available (22pt, 30pt, 36pt)
CLARENDON
Upper case only - two sizes available (30pt, 38pt)
GRANBY
Upper case only - three sizes available (24pt, 30pt, 38pt)
MODERNO FB EXTRACOND
Upper case only - two sizes available (30pt, 38pt)
TIMES NEW ROMAN
Upper & lower case - one size available (32pt)
HELVETICA LIGHT
Upper & lower case - one size available (36pt)
When can I expect to receive my order?
All our products are handmade to order in our Derbyshire bindery. Shipping time is normally 3 - 7 working days after your order has been placed (exluding public holidays, and bindery closedown over the Christmas period). Shipping time can sometimes be quicker or slightly longer depending on workload in our hand bindery and availability of stock. If you require a quicker turnaround please contact us via
How will you ship my order?
UK delivery:
All items are shipped via APC overnight courier service, for delivery before 4pm Monday to Friday, this service is fully trackable and will require a signature upon delivery.
International shipping:
All items are shipped via Deltec International Courier Ltd, shipments are trackable online and normally arrive 3 to 7 working days after dispatch depending on country location. Customs and duties charges are not included and remain the responsibility of the recipient.
If I’m located nearby can I collect?
Yes, no problem. Just choose to collect from The Bespoke Album Company during checkout. Our address is -
The Bespoke Album Company
c/o Allsopp Bookbinders
Kensington Works,
Hallam Fields Road
Ilkeston
Derbyshire
DE7 4AZ
See a map of where we are on our contact page.
What payment methods can I use?
We currently accept payment via PayPal and all major credit & debit cards.
Please email us at